5x777 Privacy Policy

5x777 takes the privacy and security of its players seriously. This Privacy Policy describes the personal information we collect when you use the 5x777 platform, the purposes for which that information is used, the limited circumstances in which it may be shared, and the rights you have in relation to your data. Please read this policy carefully alongside our Terms and Conditions before using the Platform.

5x777 ("the Platform", "we", "us", "our") is an online casino and sportsbook platform accessible at 5x777.pro, offering casino games, sports betting, crash games, and live dealer products to players based primarily in Bangladesh. This Privacy Policy applies to all personal data collected and processed by 5x777 in connection with your use of the Platform, including data collected during account registration, gameplay, deposits, withdrawals, and any communication with our support team.

5x777 is committed to handling personal data responsibly, keeping it secure, and using it only for the purposes set out in this policy. By creating a 5x777 account or continuing to use the Platform after this policy has been published or updated, you confirm that you have read and understood this Privacy Policy.

We collect personal data from you in several ways: information you provide directly when registering or interacting with the Platform, information generated automatically through your use of the Platform, and in limited cases, information received from third-party verification or payment providers. The categories of data we collect are set out below.

Identity & Contact Information

• Full name as provided during registration.
• Date of birth (used to verify eligibility — all players must be 21 or above).
• Registered mobile number (primary account identifier and contact channel).
• Email address, if provided optionally during registration or when contacting support.
• Government-issued identification documents (e.g., National ID card, passport) where submitted for identity verification (KYC) purposes.

Financial & Transaction Data

• Mobile banking account details associated with bKash, Nagad, Rocket, or Upay transactions (account number or registered mobile number on the payment method).
• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references.
• Account wallet balance history and bonus transaction history.
• Bank card details (last four digits and card type) where card payments are used; full card numbers are never stored by 5x777 and are handled exclusively by the payment processor.

Technical & Usage Data

• IP address, device type, operating system, and browser or app version used to access the Platform.
• Session logs, including login timestamps, pages visited, games played, bets placed, and session duration.
• Cookies and similar tracking technologies — see the Cookies section below for full details.

5x777 uses the personal data it collects for specific, defined purposes. We do not use your data for purposes beyond those listed below, and we do not process your data in ways that are incompatible with the purposes for which it was collected.

5x777 does not use your personal data for automated profiling that produces legal or similarly significant effects on you without human review. We do not serve personalised third-party advertising on the Platform and do not share data with advertising networks for this purpose.

5x777 processes your personal data on one or more of the following legal bases, depending on the purpose of the processing:

• Contractual necessity — processing required to enter into or perform the contract between you and 5x777, including registering your account, processing transactions, and providing the gaming services you have requested.
• Legal obligation — processing necessary to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, identity verification obligations, responsible gaming mandates, and any lawful requests from regulatory or law enforcement authorities.
• Legitimate interests — processing carried out for 5x777's legitimate business interests, including fraud prevention, Platform security, improving service quality, and resolving disputes, where those interests are not overridden by your rights and interests.
• Consent — in the limited cases where we process your data based on your consent (for example, for optional marketing communications), you have the right to withdraw your consent at any time by contacting [email protected], without this affecting the lawfulness of processing carried out before withdrawal.

5x777 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose:

• Payment processors and mobile banking partners — bKash, Nagad, Rocket, Upay, and card processing providers receive only the transaction data necessary to process your specific deposit or withdrawal. These providers operate under their own privacy policies and are not permitted to use your data for any purpose beyond completing the transaction.
• Identity verification providers — where KYC checks are required, your identity documents may be shared with a third-party identity verification service solely for the purpose of confirming your identity and age. These providers are contractually bound to use your data only for verification purposes.
• Regulatory and law enforcement authorities — 5x777 will disclose personal data to competent authorities where required to do so by applicable law, a court order, or a lawful regulatory directive. We will, where legally permitted, notify you of such disclosure in advance.
• Game and software providers — aggregate, anonymised gameplay analytics (not personally identifiable information) may be shared with game providers such as Evolution Gaming, Pragmatic Play, Ezugi, or Spribe for the purpose of game performance monitoring and technical support. Individually identifiable player data is not shared with game providers.

All third parties with whom 5x777 shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than the specific purpose for which it was shared.

5x777 places particular importance on the security of financial data. All deposits and withdrawals processed through bKash, Nagad, Rocket, Upay, or card networks are handled via encrypted, industry-standard payment channels. 5x777 does not store full card numbers, CVV codes, or mobile banking PINs at any point. Financial transaction records are retained only for as long as required to fulfil legal and regulatory obligations, including anti-money laundering record-keeping requirements.

All financial transactions on the Platform are conducted in Bangladeshi Taka (BDT). 5x777 does not perform currency conversions and does not hold multi-currency accounts on behalf of players. All wallet balances are denominated and settled exclusively in BDT.

If you suspect any unauthorised financial transaction on your 5x777 account, you must contact [email protected] immediately. 5x777 will investigate and, where a transaction is confirmed to be unauthorised, take appropriate remedial action in accordance with our Terms and Conditions.

5x777 uses cookies and similar tracking technologies on the Platform to ensure the site functions correctly, to maintain your login session, and to understand how players navigate and use the Platform. We use the following categories of cookies:

• Strictly necessary cookies — these are essential for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in, security tokens, and cookies that remember your language preference. No personal data is collected by these cookies beyond what is technically required for the service to operate.
• Functional cookies — these cookies remember your preferences and settings (such as preferred payment method or game category) so you do not have to reconfigure them each visit. You may disable functional cookies in your browser settings, though doing so may affect the functionality of certain Platform features.
• Analytics cookies — 5x777 uses anonymised, aggregated analytics data to understand how players interact with the Platform, which pages are most visited, and where technical issues may occur. This data does not identify individual players and is used solely to improve the Platform's performance and user experience.

You can manage your cookie preferences through your browser's settings or, on supported browsers, through a cookie preference centre if one is displayed on the Platform. Please note that disabling strictly necessary cookies will prevent you from using core Platform functions, including logging in.

5x777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide, subject to any longer period required by law or regulation:

Active account data is retained for the duration of your account's active status plus a minimum of 5 years following account closure, to meet anti-money laundering record-keeping obligations. Identity verification documents are retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later. Technical and session log data is generally retained for 12 months from the date of generation, after which it is anonymised or deleted. Communication records with our support team are retained for 3 years from the date of the most recent communication.

As a 5x777 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with your registered mobile number and a clear description of your request. We will respond within 14 working days of receiving a complete request.

• Right of access — you have the right to request a copy of the personal data 5x777 holds about you, along with information about how it is being used.
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure — subject to legal retention requirements, you may request deletion of your personal data, for example where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent on which processing was based.
• Right to restriction — you may request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
• Right to object — where processing is based on legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.
• Right to data portability — where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.

Please note that certain rights may be limited where 5x777 is required to retain or continue processing data to comply with a legal obligation, or where the exercise of a right would adversely affect the rights of another person. We will always explain clearly if any limitation applies to your specific request.

5x777 implements and maintains appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and the Platform, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments of Platform infrastructure, and secure data storage with encrypted backups.

While 5x777 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. You also have a role in keeping your data safe — please use a strong, unique password for your 5x777 account, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect your account has been compromised.

5x777 does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly intended for adults aged 21 and above. If 5x777 becomes aware that personal data has been collected from an individual under the age of 21, that data will be deleted promptly and the associated account closed. If you are a parent or guardian and believe that a minor has created an account or provided personal data to 5x777, please contact us immediately at [email protected].

5x777 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will endeavour to notify registered players via their registered contact details prior to the change taking effect. The most current version of this Privacy Policy will always be available on the Platform at 5x777.pro/privacy-policy, and the "Last Updated" date at the top of this page will reflect the date of the most recent revision.

Your continued use of the Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated policy. If you do not agree to the revised policy, you should stop using the Platform and may request account closure by contacting [email protected].

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 5x777 handles your personal data, please contact our support team. All privacy-related enquiries are handled promptly and confidentially.

Support email: [email protected]. Please include your full name, registered mobile number, and a clear description of your privacy request or question. We aim to respond to all privacy requests within 14 working days of receipt.